Effective Date:

At Sakthi Agarbathi, we value our relationships with suppliers and are committed to fostering a transparent, ethical, and mutually beneficial partnership. This Suppliers Policy outlines the expectations and guidelines for all suppliers who collaborate with us.

1. Supplier Registration

1.1 Suppliers interested in collaborating with Sakthi Agarbathi must complete the supplier registration process by providing accurate and up-to-date information about their business, products, and certifications.

1.2 All suppliers must comply with applicable legal and regulatory requirements relevant to their business operations.

1.3 Upon successful registration, suppliers may be required to sign a formal agreement outlining the terms of collaboration.

2. Product Quality and Standards

2.1 All products supplied to Sakthi Agarbathi must meet our quality standards and specifications as outlined in the supplier agreement.

2.2 Suppliers must ensure that their products are free from defects, comply with applicable safety regulations, and are appropriately labeled and packaged.

2.3 Periodic quality checks and audits may be conducted to ensure compliance with our standards.

3. Ethical Practices

3.1 Suppliers must adhere to ethical business practices, including fair labor practices, no child labor, and no forced labor.

3.2 Environmental sustainability is a priority for Sakthi Agarbathi. Suppliers are encouraged to adopt eco-friendly practices and minimize environmental impact in their operations.

3.3 Suppliers must not engage in any form of corruption, bribery, or unethical conduct.

4. Communication and Collaboration

4.1 Open and timely communication is essential for a successful partnership. Suppliers are expected to respond promptly to inquiries, orders, and other communications.

4.2 Changes to product availability, lead times, or pricing must be communicated to Sakthi Agarbathi in advance.

4.3 Regular reviews and meetings may be conducted to assess supplier performance and discuss opportunities for improvement.

5. Delivery and Logistics

5.1 Suppliers are responsible for ensuring that products are delivered on time and in accordance with agreed-upon schedules.

5.2 Proper documentation, including invoices, delivery notes, and certificates of analysis (if applicable), must accompany each shipment.

5.3 Any delays or issues with delivery must be communicated immediately to Sakthi Agarbathi to minimize disruptions.

6. Confidentiality

6.1 Suppliers must treat all information shared by Sakthi Agarbathi as confidential and use it solely for the purposes of the partnership.

6.2 Confidential information must not be disclosed to third parties without prior written consent.

7. Termination of Partnership

7.1 Sakthi Agarbathi reserves the right to terminate a supplier relationship in cases of non-compliance with this policy, breach of agreement, or repeated quality or delivery issues.

7.2 Suppliers may terminate the partnership by providing prior notice as outlined in the supplier agreement.

8. Contact Us

For inquiries related to the supplier policy or registration process, please contact us at:

Sakthi Agarbathi E-commerce
Email: info@sakthiagarbathi.com
Phone: +91 9952192224
Address: Plot No.232, Thanigai Nagar Pullilyon,
Jeevajothi Salai Redhills Madhavaram Road,
Redhills. Chennai 600060.

Thank you for partnering with Sakthi Agarbathi. Together, we strive to deliver high-quality products and exceptional service to our customers.