Effective Date:

At Sakthi Agarbathi, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our e-commerce platform.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you register, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: We may collect data such as your IP address, browser type, device information, and browsing behavior on our platform.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to your inquiries.
  • Send you updates about your order status and promotional offers (if you have opted in).
  • Improve our website, products, and services through analytics.
  • Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party services that assist in order fulfillment, payment processing, or website analytics.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather information about site usage. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Opt-out of receiving promotional communications.
  • Request the deletion of your personal data, subject to legal and operational constraints.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Sakthi Agarbathi E-commerce
Email: info@sakthiagarbathi.com
Phone: +91 9952192224
Address: Plot No.232, Thanigai Nagar Pullilyon,
Jeevajothi Salai Redhills Madhavaram Road,
Redhills. Chennai 600060.

Thank you for trusting Sakthi Agarbathi. Your privacy is important to us.